Okay well I got a Wii for Christmas and 2 days later it broke... the Gamecube disc got stuck (Wii dropped, small fall). I return it to the store to get fix they tell me it will be done in 2 weeks. I'm in Belgium so I think they gave it to Nintendo Germany. Well just today more than 3 weeks... about 6 weeks later the store tells me i can come pick it up... I'm not there so I have someone else doing it for me and when the friend gets there the store said it's not fixed ... they couldn't fix it (AFTER 6 WEEKS of WAITING!) ... So not only they didn't fix it but they dont give me a replacement i just get the CASH back lol... and the game isn't returned or refunded. So this sucks, Nintendo and that store suck... Nintendo could have giving me another Wii especially that you can't find them still and now I got to go hunting for a Wii and I worked so hard to get one for Xmas.


So  NINTENDO CUSTOMER SERVICE IN EUROPE SUCKS and
DON"T DROP YOUR WII WITH A GAMECUBE DISC OR ITS BROKEN FOREVER!

If your system broke it is your fault.  I got mine on launch day and I haven't had a single problem. :em-25:

/\ ya thats what i was going to say.... call nintendo i bet they will do something... at least you got your cash back.... and i bet you'll just have a wii off of nintendo

Hey lol well first of all I didn't break it... its my 6 years old cousin who pulled the NON-wireless controller lol...

I contacted Nintendo explained what happened and they told me not a problem that they are sending the entire box back with a new Console... now whats wack is that the stupid store refunded even though they knew it was coming back!!!!! So since I'm not there to do it myself (I'm in another country for 2 weeks) ... I have other people doing it for me... so I forwarded them the email and told them to go to the store give the money back to them and show the store the email that our console is going to be back...

Ends up the store doesn't want to deal with it and made it sound that the refund was the only solution ... so bottom line the store customer service sucks and not nintendo... I wrote an e-mail that was kind of immature to Nintendo because I was mad but they responded very nicely and even called the person... well the store doesn't want to do it even though Nintendo is sending my NINTENDO back to the store with a new console lol... the store said that I just have to go and come when they have it for sale... lol... oh well... I have to call and find out whats new but this is so wack...

PS: I didnt re-read this post im sure theres some mistakes and sometimes doesnt make sense.. sorry

lol ... i dont think its in the US ... its a special store with a members card needed ... called Makro

Quite agreed.

i like how u say to be honest but to exclude the whole dropping part. lol.
that suxs, but puff is right, nintendo does have good customer service

I wouldn't be checking on Gamestop's website. GameStop is just a store, not an actual company that knows the dates for a game. Most likely, MP3, SSBB, and other games like that will not be out until holiday season (in order to compete with other titles such as Halo 3 and MGS).

But this is kind of off subject, so I'll put in my 2 cents. As everyone has said, you should have just called Nintendo. I've done it plenty of times, and they were always nice, cheerful and always had a solution for my problems. Also, I wouldn't buy from that store anymore, unless it's your only place to buy electronics.